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How to Ride

If you are scheduling public or Department of Human Services (DHS) transportation please call your local transit provider's telephone number below, according to your area of residency:

Schedule A Pick-Up

1-833-799-7433 (or RIDE)

If you need to arrange Medicaid non-emergency transport in the Southwest Georgia region please call:

 

Modivcare at 888-224-7985


Riding Rules and Instructions

You may call up to one week in advance to schedule a trip; or, at a minimum, call no later than 2:00 PM, the day before you need a trip.


Seat availability is not guaranteed.

The best time to ride is during off peak times. Try to schedule appointments during the off peak times to increase chance of seat availability: 

  • Mon-Fri: 10 AM - 2 PM and 6 PM to 8 PM.
  • Saturday: 8AM - 4PM
  • Last pick up for the day Mon-Fri is at 7:30 PM and Saturday at 3:30PM.


  • Trips requests must be made by 2:00 P.M the day before the day of service.
  • Be ready an hour before the scheduled pick-up time. Sometimes vans run late due to congestion so plan to wait one hour past the scheduled time.
  • Riders must have exact fare. Drivers do not make change.
  • Seat belts must be worn at all times.
  • Remain seated until the van comes to a complete stop. Operators must sometimes stop quickly.
  • Please reserve seating at the front of the bus for elderly and disabled passengers.
  • All service animals are allowed on the bus.
  • Children under the age of 13 must be accompanied by an adult.
  • Eating, smoking and drinking are not allowed.
  • Radios must be listened to through earphones only.



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